Organisationsdesign Metakomm

Organisational Design –
Target Operating Model

Many companies are reviewing from time to time the fit of their operating model and organizational design. Trigger events can be for example the acquisition and integration of a new company, significant growth of the organization, expanding into new markets, a change in the business strategy, a new investor coming in, the need for efficiencies and cost savings.

Reworking the operating model and defining a new target organization can be a massive undertaking and quite unsettling for the teams. Therefore it is important to clarify upfront clearly the scope of the rework and what the focus for the new Target Operating Model (TOM) is. Often the TOM is only been perceived as the pure organizational structure, like who is reporting to whom, how many management layer exist in an organization, what is the span of control etc. These are, no doubt, key elements of a TOM but there can be very important others such as culture, people and processes in an organization. It makes sense to think carefully about what elements should be assessed and adapted for the new TOM.

Strategische Wertschätzung Metakomm

Target Operating Model Elements

To ensure focus and speed in design and implementation of a project within a company it is recommended to agree at the beginning of the project which elements are most critical to the success and having the biggest impact on the business.

The detailed project plan and deliverables will then be centered around the agreed key elements.

Many TOM / Org Design projects go through the following phases:

  • Phase 1: Status quo assessment and options for an updated TOM / organizational design
  • Phase 2: Discussions and decision for future organizational design including development of the implementation plan
  • Phase 3: Implementation
  • Phase 4: Stabilization and improvement

We approach the projects in a partnership approach step by step with our clients, going through several iterations, clarifying the scope, discussing the pros and cons of different alternatives, include practicalities and operational realities in the design and implementation plan to ensure the right balance of being ambitious enough of what shall be achieved and realistic enough to not overstretch the organization.

If you let us, we would love to work with you through all the phases of the project. And our promise is that we come with a small and experienced team, flexible to scale up and down based on your needs. We don’t come with an army of consultants making your project unnecessarily cumbersome, lengthy and expensive.

Why working with Metakomm on your TOM / Org Design project?

All our senior consultants have own operational leadership experience. We lived and worked through organizational changes ourselves before we started working with our clients on their change projects. Therefore we can bring to the table decades of experience of what is working and helpful and what is causing challenges. And we have seen that very often the challenge of a project is not in the design but in its implementation.

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